IT Help Desk

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Patterson Joint Unified School District provides families an optional Student Device Protection Plan at a non-refundable cost of $25 per student per school year. Insurance is only available once per school year and may be purchased until the end of the 3rd week of school based on the board adopted calendar. After that insurance will no longer be available for purchase (exceptions will be made for new students to the district). New students have a total of 5 school days from the date of enrollment to purchase the insurance.

The purpose of this policy is to protect families from accumulating debt due to accidental damage or theft (see the policy) of school-issued devices.

Click below to view the Student Device Protection Policy:

24-25 Chromebook Protection Plan English

24-25 Chromebook Protection Plan Spanish

You will have the option to request insurance during the Parent Data Confirmation window in Aeries or ROAR day or from the front office/Admin Services office. You can pay online, by check or card.

*Open Enrollment is currently closed.

The Patterson Joint Unified School District has limited Hotspots available to help families who lack reliable internet access at home. Please reach out to your child's school site administrator to establish eligibility criteria to determine which families qualify for hotspot distribution.  

Hello and welcome to the IT Help Desk! We're your go-to resource for all things technology-related. Whether you're facing computer issues, software glitches, network problems, or just need guidance on using a new application, we're here to assist you. Our team is dedicated and committed to providing you with any tech support needs and solutions to ensure your technology experience is as smooth as possible. We understand that technology hiccups can be frustrating, but worry not - we've got your back. 

Getting in touch with us is easy. You can reach our Help Desk by phone, in person or on our Help Desk Support site. We're available Monday - Thursday 7:30AM - 4:30PM and Fridays 9:00AM - 4:30PM and are located at:

530 Keystone Blvd, Suite A,

Patterson, CA 95363

 

Helpdesk Phone: 209-895-7731
Support Site:  patterson.incidentiq.com

For any questions regarding ParentSquare, please visit our ParentSquare FAQ's page.

Visit our ParentSquare FAQ's page!